Accidents are scary. They put you at risk of injury if you make it out safely or worse and expose your vehicle to unforeseeable damage that ends up grounding you in one way or another. At this stage, it pays to have the backing of a credible insurance company because they will ensure that you have access to a rental car that you can use.
At the same time, assessment and investigations into the accident are ongoing. Also, the rental car is convenient as it will help you move around as repairs on your car continue. It also helps to work with a reputable collision repair shop capable of repairing any vehicle within the agreed time.
The repair process is a delicate job; working with the right team of preferably certified technicians makes all the difference in the quality of work. The technicians will be able to assess your car and give you a detailed process of how the repairs will be executed and also be in a position to provide you with an idea of the expected results.
As a customer, you should always schedule an appointment with your preferred auto and paint shop and visit them on their site and ask as many questions as possible. These questions will help you gauge their services’ quality and expose any shortcomings that may signal that a great outcome is not guaranteed.
Some questions you should ask include:
What is the cost estimate for the repair process?
Which materials will they use during the repair process?
Does the shop offer free estimates for prescribed work?
For how many years has the shop been restoring vehicles
Does the shop fix everything, including auto glass replacement?
It would be best to list everything you wish to know about the business and its popular services and craft. This list will help you craft targeted questions to help in your quest to work with the best auto and paint shop in the industry.
During your assessment, there are a few signs that you should be keen about. These signs will point to a questionable experience and should act as a red flag on the services offered by a specific shop.
The auto repair industry is client service-oriented, and how employees treat their customers clearly indicates the work they produce. If the auto body shop technicians are apathetic, rude, or impolite and don’t seem to give you the attention you require, don’t work with them.
Their attitude will spill over to their service delivery, and they will likely ignore any corrections you suggest or your call when you contact them for progress updates.
Unfortunately, you will not be able to figure this out until the work on your vehicle has begun. It is normal to have some delays while restoring your car to its pristine condition due to logistical challenges or the wrath of nature, but recurrent delays are not acceptable.
A well-established auto body repair business should have the capacity and ability to handle any challenge and be responsive enough to contact you in case of unplanned delays.
An auto body repair shop has many departments. A great workshop will organize its tools and space to ensure everything is in order and guarantee the safety of its staff and your vehicle. If a workshop is not neat, then it may be a signal of poor quality as well. Working with such an auto body shop may not be wise, even for simple tasks like auto glass replacement or paintless dent repair.
As you look for an auto collision repair shop, the internet may be a good source for vital information about your shortlisted shops. You can easily stalk their service websites for information and clues about their reputation and services.
If the shop receives negative reviews whenever they fix a client’s car, then it’s a clear indicator that their services are sub-standard, and as a car owner, it will be unwise to work with them and vice versa.
Your online investigations reveal much about the auto body shop you wish to work in, but nothing beats visible or concrete evidence. As you search for the perfect auto body shop to work with, you may stumble upon cars that the shop has repaired, and these should dispel any doubts you may harbor about their services.
Watch out for the following signs that indicate poor quality:
Misaligned body parts
Mechanical and electrical issues with your car
This list does not exhaust the signs of poor quality. It would help if you were keen to identify anything about previous work by any auto body repair shop that indicates poor quality.
After a collision, you need an auto repair partner who is empathetic and ready to get your car back on the road as soon as possible. This partner should be honest, well experienced, and advocate for high standards of workmanship.
You can be sure that such an auto repair shop or technician will handle you professionally, take care of your car and ensure that the repair process flows smoothly.
At Scotts Collision Repair in Paris, TX, we take pride in being the only certified collision repair in Lamar County with certified technicians. Our family-owned business has been operating for over 20 years, and we are proud of being able to return your vehicle to its pre-collision state while putting a smile on all our clients through excellent client service.
Feel free to book an appointment today or visit us at our location in Paris, TX.